Privacy Policy
1. Information We Collect
Luxia Labs may collect information you provide directly when you use our mobile applications and digital products, including account details, contact information, app preferences, user-generated content, prompts, text entries, uploaded images, and other information you choose to submit. We may also collect technical and usage information such as device type, operating system, app version, crash logs, analytics events, session data, and device identifiers.
2. Analytics and Tracking
We use analytics tools to understand app performance, feature usage, reliability, and user engagement. Analytics may include information such as app opens, screen views, feature interactions, error reports, and device information. Analytics are used to improve product quality and user experience. You may opt out of analytics collection through your device settings or in-app settings where available.
3. AI Features and User Content
Our applications may offer AI-powered features that process user-submitted content, including text prompts, typed input, selected images, and other content needed to generate outputs or provide recommendations. This content may be transmitted to one or more third-party AI service providers to perform the requested functionality. We may use services from providers such as Google, OpenAI, or other AI providers as part of our technology stack, and the specific provider may change over time as models and platform capabilities evolve. We do not sell personal information. We may retain such data only as needed to provide the service, improve reliability, and comply with legal obligations.
4. How We Use Information
We use the information we collect to operate, maintain, secure, and improve our mobile applications and digital products; personalize user experience; respond to support requests; detect and prevent abuse; troubleshoot issues; monitor service quality; and comply with legal obligations. We may also use aggregated and de-identified data for product analysis and research.
5. Third-Party Services
Our services may include third-party tools and service providers such as analytics platforms, crash reporting tools, cloud infrastructure providers, payment processors, app store systems, and AI APIs. These providers may process data in accordance with their own privacy practices, and the specific providers used may change over time. We take reasonable steps to select providers that help us protect user privacy, but users should review the privacy policies of those services when applicable.
6. Subscription, Purchases, and Account Data
If we offer subscriptions, in-app purchases, app store-based purchases, or account-based features, we may collect information needed to manage subscriptions, process transactions, verify purchases, and deliver entitlements. This may include account identifiers, transaction records, billing-related details, and app usage data necessary to support the service.
7. Data Retention and Security
We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, alteration, or disclosure.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, update, correct, delete, or restrict the processing of your personal information. You may be able to disable analytics through your device settings or app settings. If you have questions about deleting your data or exercising your rights, please contact us at [email protected].
9. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].